Impressum
This Legal Notice provides information concerning the operation of the online store info@stevemaddena.shop.
1. Website Operator
Website / Store Operator:
info@stevemaddena.shop
Email:
info@info@stevemaddena.shop
The online store is operated for the purpose of offering and selling products to customers through an e-commerce website powered by Shopify.
2. Contact
For questions concerning our website, products, orders, payments, shipping, returns, refunds, privacy, or other customer service matters, please contact:
info@stevemaddena.shop
Email: info@info@stevemaddena.shop
Electronic inquiries may be submitted at any time. We will make reasonable efforts to respond as promptly as possible.
3. Online Store
The commercial online store operated under info@stevemaddena.shop provides products for purchase through the internet.
Product availability, prices, descriptions, sizes, specifications, delivery conditions, and other relevant information are displayed on the applicable product pages or during checkout.
Customers should review the relevant product information and store policies before submitting an order.
4. Shopify Platform
Our online store is powered by Shopify.
Shopify provides the technical e-commerce infrastructure used to operate the website and may provide services relating to hosting, checkout, payments, order management, security, and other store functions.
The use of Shopify does not change the identity of the seller identified in the applicable order documentation.
5. Customer Service
Customers may contact us regarding:
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Product information;
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Order status;
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Payment questions;
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Shipping and delivery;
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Returns;
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Refunds;
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Statutory withdrawal rights;
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Defective or incorrect products;
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Privacy requests;
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Website-related inquiries.
Customer service inquiries should be sent to:
Please include your order number when contacting us about an existing order.
6. Consumer Rights
Nothing contained in this Legal Notice, our Terms of Service, Return and Refund Policy, Shipping Policy, Privacy Policy, or other store policies is intended to exclude, restrict, or waive mandatory consumer rights that cannot legally be excluded or restricted.
Where mandatory German or European Union consumer protection law provides customers with rights that differ from a provision contained in our store policies, the applicable mandatory legal requirements will prevail.
7. Statutory Right of Withdrawal
Consumers purchasing eligible products through our online store may have statutory withdrawal rights under applicable consumer law.
Detailed information regarding withdrawal, returns, return shipping costs, and refunds is provided in our Return and Refund Policy.
Questions regarding withdrawal or returns may be sent to:
8. Defective or Non-Conforming Products
Mandatory statutory rights relating to defective, damaged, incorrect, or non-conforming goods remain unaffected by this Legal Notice.
If you believe that a product delivered to you is defective, damaged, incorrect, incomplete, or otherwise does not conform to the purchase contract, please contact:
Please provide your order number and a description of the issue.
9. Prices and Product Information
We make reasonable efforts to provide accurate product descriptions, pricing, availability information, sizes, colors, and other product details.
Actual product colors may vary depending on screen settings, lighting, photography, or device configuration.
Nothing in this section limits mandatory customer rights where a product is materially different from its contractual description or otherwise fails to conform to the purchase contract.
10. Intellectual Property
Unless otherwise stated, website content owned by or lawfully licensed to info@stevemaddena.shop, including original text, graphics, design elements, logos, product presentation, and other protected materials, may be protected by applicable copyright, trademark, and other intellectual property laws.
Website content may be used for personal and lawful shopping purposes.
Unauthorized commercial reproduction, distribution, modification, publication, exploitation, or use of protected content is prohibited unless permission has been obtained from the applicable rights holder or the use is otherwise permitted by law.
Third-party trademarks, logos, photographs, product names, and other intellectual property remain the property of their respective owners.
11. External Links
Our website may contain links to third-party websites or services.
Third-party websites are independently operated and may have their own terms, privacy policies, and practices.
We do not control independent third-party websites merely because a link to them appears on our website.
Customers should review the applicable terms and policies of third-party services before using them.
Nothing in this section excludes responsibility where liability cannot legally be excluded.
12. Liability for Website Content
We make reasonable efforts to maintain accurate and current information on our website.
Website information may occasionally be updated, corrected, or modified.
Nothing in this Legal Notice excludes or limits liability where exclusion or limitation is prohibited by applicable law.
Mandatory consumer rights and mandatory liability provisions remain unaffected.
13. Website Availability
We aim to keep our online store accessible and operational.
However, temporary interruptions may occur because of maintenance, updates, technical failures, network disruptions, security measures, or circumstances outside our reasonable control.
Where permitted by applicable law, temporary website unavailability does not create liability solely because the website could not be accessed during a particular period.
Mandatory statutory rights remain unaffected.
14. Fraud and Unauthorized Activity
Use of our website for fraudulent, unlawful, deceptive, abusive, or unauthorized purposes is prohibited.
We may take reasonable measures to protect our customers, website, systems, transactions, and business against fraud, security threats, unauthorized access, malicious activity, and other unlawful conduct.
Where necessary and legally permitted, suspicious activity may be reported to relevant payment providers, service providers, or competent authorities.
15. Privacy and Data Protection
Personal data collected through our online store is handled in accordance with our Privacy Policy and applicable data protection requirements.
Privacy-related requests may be sent to:
Customers should review our Privacy Policy for further information concerning the collection, use, disclosure, retention, and protection of personal data.
16. Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential store functions, security, checkout functionality, analytics, preferences, or other purposes.
Where consent is legally required for non-essential technologies, the applicable consent mechanism will be used.
Further information is provided in our Privacy Policy and the privacy or cookie settings made available through the website.
17. Consumer Dispute Matters
Customers are encouraged to contact us directly if they experience a problem with an order or purchase so that we can attempt to resolve the matter.
Please contact:
Any mandatory rights relating to consumer dispute resolution or access to courts remain unaffected.
18. European Online Dispute Resolution Platform
This Legal Notice does not provide a link to the former European Commission Online Dispute Resolution platform.
Consumer complaints and customer service inquiries relating to purchases from our store should be directed to:
Nothing in this section restricts any statutory right to pursue an available dispute-resolution procedure or legal remedy.
19. Applicable Law and Mandatory Consumer Protection
Use of our store and purchases made through it are subject to applicable contractual and statutory requirements.
Where a customer qualifies as a consumer, nothing in this Legal Notice deprives that customer of mandatory protections provided by applicable German or European Union law.
20. Changes to This Legal Notice
We may update this Legal Notice when necessary to reflect changes to our website, services, business practices, or applicable requirements.
The current version will be published on our website.
Changes to this Legal Notice will not retroactively remove mandatory rights associated with purchases already concluded.
21. Contact Information
For all legal notice, customer service, order, product, shipping, return, refund, privacy, or general website inquiries, please contact:
info@stevemaddena.shop
Email: info@info@stevemaddena.shop
This Legal Notice applies to the online store operated under info@stevemaddena.shop.
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